At BlueVora Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data across our e-commerce platform (first priority) and real estate consultancy services (second priority). By using our website, products, or services, you agree to the terms outlined below.
- About BlueVora Living
BlueVora Living operates as:
• An e-commerce brand offering smart home and lifestyle products
• A real estate advisory and consultancy service dealing with selected property projects
This policy applies to all website visitors, customers, and property clients. - Information We Collect
We may collect the following information:
Personal Information
• Full name
• Phone number
• Email address
• Shipping and billing address
• CNIC / National ID copy (for property booking purposes only)
Transaction Information
• Online product orders and payment records
• Property booking details and payment confirmations
Technical Information
• IP address
• Browser and device details
• Website usage data - Purpose of Data Collection
Your information is collected strictly for:
• Processing e-commerce orders and deliveries
• Customer support and after-sales service
• Property booking verification and documentation
• Legal, regulatory, and developer compliance
• Improving our website, services, and user experience - E-Commerce Product Policy
Orders & Pricing
• All product prices are clearly displayed on the website
• Delivery charges (if applicable) are shown at checkout
Return & Refund Policy (E-Commerce)
• Returns are accepted only in case of damaged, defective, or incorrect items
• Claims must be reported within 48 hours of delivery
• Products must be unused and in original packaging
• Refunds or replacements are processed after verification
• Change of mind or personal preference returns are not accepted - Real Estate Booking & Refund Policy
Minimum Booking Amount
• A minimum booking amount of Rs. 500,000 (5 Lac) is required to reserve any property
• Booking amount confirms serious intent and initiates processing
ABS Projects – 100% Refund Policy
• For ABS Projects, the booking amount is 100% refundable, subject to the project’s official terms and timeline
Other Projects – Non-Refundable Policy
• For all projects other than ABS, the booking amount is non-refundable once paid
• Clients are advised to review project details carefully before booking
Successful Transaction
• In case of successful completion, the booking amount is adjustable against the total property price
Role of BlueVora Living
• BlueVora Living acts as a consultant and facilitator, not the project owner
• Refunds and project matters follow the respective developer’s policies - Data Protection & Security
• Client data is stored securely
• Access is limited to authorized personnel only
• Reasonable security measures are used to prevent unauthorized access or misuse - Sharing of Information
We do not sell, trade, or rent personal information.
Information may be shared only with:
• Payment gateways
• Courier and logistics partners
• Property developers (for booking verification)
• Legal authorities when required by law - Cookies & Tracking Technologies
Our website may use cookies to:
• Improve user experience
• Analyze traffic and performance
• Support marketing activities
Users may disable cookies through browser settings. - Client Consent
By using our website, placing an order, or submitting a property booking amount, you:
• Agree to this Privacy Policy
• Consent to the collection and use of your information
• Acknowledge the applicable booking and refund policies - Policy Updates
BlueVora Living reserves the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting on the website. - Contact Information
For questions regarding this Privacy Policy, please contact:
BlueVora Living
📞 Phone: 0306-5233666
📍 Pakistan
BlueVora Living – Helping You Buy Smart & Live Smart
